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Welcome Packet

On this page you find the following information:

Welcome and Completing Your Reservation
Grocery Information
Items Stocked in Condo
Additional Services We can Arrange
Guest Resources
Deposit and Cancelation Policy
CSA Damage Coverage
Optional CSA Travel Insurance

Welcome and Completing Your Reservation
To complete your reservation, please send your completed and signed Rental Agreement and your arrival and departure information and times to the Reservations Office at your earliest convenience. Please be sure to add our e-mail address to your contacts list so that you receive important e-mail for your upcoming reservation! 

We need to receive your rental agreement with 10 days of your booking to complete your reservation. If you declined the Travel Insurance, you MUST initial the space on page one of the agreement!

When you arrive in Salt Lake City, your are only about 45 minutes from our famous mountains and your home away from home! Check-In time is 4:00 PM or later and Check-Out is 10:00 AM or earlier. We do not have storage facilities for luggage and gear at our properties. Please take this into consideration when you book your flights. Please send us your travel arrangements as soon as you have them. 

Grocery Information
You may wish to purchase your groceries on your own, or use our friendly and helpful concierge service provided by Jan Lisenbee. Remember, you will be in a winter environment. There may be times that you are required to stay indoors. Most of your grocery options are located in the Salt Lake valley - not in the canyon. Please have two days of provisions for each person in your party.

Here are some options for getting groceries:
Concierge with Jan | To order call her at (801) 742-3880 or complete this form. Order your groceries at least ten (10) days prior to your arrival to ensure we have time for processing.

Grocery stores in Salt Lake | The following are convenient to the airport and our vacation rentals: Dans, Whole Foods, Fresh Market, Costco, Sprouts Farmer's Market, and Smiths Grocers. All of these stores are shown on the Arrival Maps you will receive closer to arrival. All are along the way from the airport. You may checkout the map on our website.
From mid December to the end of March you can pre-order your groceries from the Bengal Blvd Smiths for a small fee.

Grocery Shuttle (Mid December to Mid April Only) | A Grocery Shuttle is available by calling (801) 933-2492. You will need to make a reservation and pay any additional fees for this service. The shuttle will take you to Smith's Grocery Store.

A Note about Alcohol | When shopping in Utah, you will not be able to purchase liquor and wine in the grocery stores, except beer that is 3.2% by volume. Wine, liquor and full strength beer must be purchased from an authorized Utah State Liquor Store near the base of Little Cottonwood Canyon and also at the Snowbird Center in General Grits Convenience Market.

Items Stocked in Condo
Paper Towels, dishwashing liquid, dishwashing powder, sponges, coffee filters, laundry soap, bar soap, toilet paper, tissues, linens and at least one hair dryer. Humidifiers are available upon request.

Additional Services - Allow us to assist you with...
We offer competitive pricing for SUV rentals and shuttles as well as lift passes and gear discounts. Call us to make your reservations! We need ten days advance notice to assist you with these reservations.  

• Discounted SUV Rental through Enterprise Car Rental
•  Airport Shuttles through Canyon Transportation 
• Discounted Lift Tickets Ski City Super Pass (Winter Season Only) 

In order to best serve you, please ensure that you have arranged any services at least ten (10) day prior to your arrival.

Guest Resources
Guest Guide | This Guide will be helpful in making plans for dinners and seeing what Little Cottonwood Canyon has to offer! You'll also want to use it while you are in Little Cottonwood Canyon. It provides links to a restaurant guide, spa and massage services, child care service and much more. Save this link for your stay - as we have gone paperless in all our vacation rental properties.

Alta Town Shuttle (Winter Season Only) | Also known as the Alta ByPass Shuttle - the white shuttle makes a continuous loop past upper and lower Sugarplum Village, Powder Ridge, Superior Point, The Blackjack Homes and Condos, The View, The bypass houses, and the Wildcat Base area. It operates daily during the winter ski season, running from 8:30 am - 5:30 pm. This free service is sponsored by Canyon Services, the Town of Alta, Alta Ski Area and other local businesses.

Other Services & Things To Do | We have compiled a comprehensive list of businesses, services and things to do at Alta and Snowbird as well as the Salt Lake Valley. So check out all that this beautiful area has to offer!

Deposit and Cancelation Policy
Please use this link to access our Deposit and Cancelation Policy.

CSA Damage Coverage
We offer all Canyon Services guests Damage Protection through CSA Travel Protection. This plan is available with your booking at Canyon Services at a rates of $35.00 per reservation. The plan protects you for up to $3,000.00 of accidental damage to your rental unit, giving you peace of mind for your vacation! You may opt out of the Damage Coverage Insurance ($35 one time fee per reservation, which is non-refundable) if you prefer and instead, pay a $3,000 Damage Deposit by way of an e-check, at the time of booking. This damage deposit will be refunded to you (45 days after departure) less a $200 administration fee and the cost of any accidental damage or breakage that may have been incurred. Please click here to review and print the Damage Coverage policy.

Optional CSA Travel Insurance
We offer the option to purchase CSA Travel Insurance for your vacation rental. To review the policy click here. To add this coverage to your reservation click here.