Throughout our 30 years in business, serving the Alta and Snowbird community and those who visit our beautiful canyon, we have learned that our success comes from the relationships we build. We have learned through experience, mistakes and successes how important it is to create lasting relationships.

Here are a few things we’ve learned along the way…

Communication is Key | It is imperative to respond, even if you don’t have an answer. Respond to the email or better yet, pick up the phone because communication in any situation will create space for you to find a solution if you don’t have one right away.

Learn to Laugh | It’s easy to get bogged down in the day to day operations of business. Find the joy and the fun in what you are doing and share that joy with your guests and clients; you’ll create ease in any moment.

Listen and Follow Through | Listen to what your guests and clients want, when you agree to do something, follow through with it. If you cannot follow through, for whatever reason, go back to step one!

What have learned from your business? Share with us in the comments below…